Career Opportunities

Program Clerk - Child Care Services (CCS) Program The Program Clerk provides administrative and customer support for a fast-paced Child Care Services department. This role is responsible for conducting client intake interviews, assessing eligibility for program participation, collecting and verifying required documentation, and accurately entering and maintaining customer information in agency…

POSITION SUMMARY Provides comprehensive workforce development, case management, and career counseling services to participants enrolled in the Noncustodial Parent (NCP) Choices Program. Facilitates participant engagement by conducting intake, eligibility determination, assessments, and ongoing case management to support successful workforce participation and self-sufficiency. Develops and…

A Switchboard Operator in Workforce Solutions for South Texas serves as the first point of contact for clients, employers, and other stakeholders, providing courteous and efficient phone support. This role includes managing incoming calls, directing inquiries to the appropriate staff or departments, and providing basic information about workforce development programs and services. The operator…

SUMMARY: Works with SERCO customers in the CHOICES, NCP CHOICES and SNAP E&T programs to provide direction in developing the best and quickest route to self-sufficiency. Conducts intake and case management activities and provides supportive services to customers. Must demonstrate a strong concern for others and high integrity. Requires being sensitive to others' need and being understanding…

WIOA Career Navigator SUMMARY: The WIOA Career Navigator works directly with SERCO customers enrolled in Workforce Innovation and Opportunity Act (WIOA) programs, guiding them toward self-sufficiency through employment, education, and training opportunities. This role involves conducting outreach, intake, eligibility determination, intensive case management, career counseling, and follow-up…