Advancing People, Growing Businesses and Strengthening Communities through Education, Child Care Services, Employment, Economic and Community Development. Work with us! We have openings for the following positions.
Career Opportunities
SUMMARY: Works with SERCO customers in the CHOICES, NCP CHOICES and SNAP E&T programs to provide direction in developing the best and quickest route to self-sufficiency. Conducts intake and case management activities and provides supportive services to customers. Must demonstrate a strong concern for others and high integrity. Requires being sensitive to others' need and being understanding…
Media and Communications Specialist Summary: The Media and Communications Specialist is responsible for planning, developing, and implementing communication strategies to promote Workforce Development and Child Care Services (CCS) programs. This role focuses on increasing public awareness, supporting outreach and recruitment goals, and ensuring consistent branding across all digital and print…
Child Care Services (CCS) Eligibility Specialist Adheres to the mission of SERCO. Responsible for overseeing the caseload of Child Care Services to customers ensuring positive outcomes Provides intake services for applicants seeking subsidized child care services Accepts and coordinates referrals for child care from authorized referral sources Determines, verifies, and documents…
WIOA Career Navigator SUMMARY: The WIOA Career Navigator works directly with SERCO customers enrolled in Workforce Innovation and Opportunity Act (WIOA) programs, guiding them toward self-sufficiency through employment, education, and training opportunities. This role involves conducting outreach, intake, eligibility determination, intensive case management, career counseling, and…
Early Learning Program Coordinator SUMMARY/OBJECTIVE: This role will be responsible for all Early Learning Programs. ELP Coordinator is to support the Early Learning Programs by maintaining accurate files, forms and contracts, developing positive relationships with the providers by ensuring they are aware of current changes to the CCS or Early Learning Programs. The CDS will be responsible…
Productivity Manager The Productivity Manager is responsible for overseeing the daily operations and service delivery at the SERCO-operated One Stop Center. This role provides daily guidance and training to all staff, ensures that client services are delivered effectively, and that all performance metrics are achieved. The Productivity Manager plays a key role in managing resources, aligning…