Advancing People, Growing Businesses and Strengthening Communities through Education, Child Care Services, Employment, Economic and Community Development. Work with us! We have openings for the following positions.
Career Opportunities
WIOA Career Navigator SUMMARY: The WIOA Career Navigator works directly with SERCO customers enrolled in Workforce Innovation and Opportunity Act (WIOA) programs, guiding them toward self-sufficiency through employment, education, and training opportunities. This role involves conducting outreach, intake, eligibility determination, intensive case management, career counseling, and follow-up…
Technical Support Specialist The Technical Support Specialist at SERCO of Texas is responsible for providing technical support for daily computer operations while delivering exceptional customer service to end users. Working under general supervision, this role ensures that SERCO of Texas employees have the technology, systems, and technical assistance needed to perform their job duties…
A Switchboard Operator in Workforce Solutions for South Texas serves as the first point of contact for clients, employers, and other stakeholders, providing courteous and efficient phone support. This role includes managing incoming calls, directing inquiries to the appropriate staff or departments, and providing basic information about workforce development programs and services. The operator…