Career Opportunities

A Switchboard Operator in Workforce Solutions for South Texas serves as the first point of contact for clients, employers, and other stakeholders, providing courteous and efficient phone support. This role includes managing incoming calls, directing inquiries to the appropriate staff or departments, and providing basic information about workforce development programs and services. The operator…

SUMMARY: Works with SERCO customers in the CHOICES, NCP CHOICES and SNAP E&T programs to provide direction in developing the best and quickest route to self-sufficiency. Conducts intake and case management activities and provides supportive services to customers. Must demonstrate a strong concern for others and high integrity. Requires being sensitive to others' need and being understanding…

Eligibility Specialist DUTIES AND RESPONSIBILITIES: Adheres to the mission of SERCO. Responsible for overseeing the caseload of Child Care Services to customers ensuring positive outcomes Enrolls children in child care settings, based on parental choice Enters client and case eligibility, demographic, and service information into the designated Child Care Services…

Texas Rising Star Coordinator Summary: The Texas Rising Star Coordinator completes, reviews and processes purchase requisitions, purchase orders, packing slips for CCS-participating providers. The Texas Rising Star Coordinator will also compute, classify, and record numerical data to keep financial records complete. Perform any combination of routine procurements, calculating and verifying…

WIOA Career Navigator SUMMARY: The WIOA Career Navigator works directly with SERCO customers enrolled in Workforce Innovation and Opportunity Act (WIOA) programs, guiding them toward self-sufficiency through employment, education, and training opportunities. This role involves conducting outreach, intake, eligibility determination, intensive case management, career counseling, and follow-up…